WHOLESALE TERMS & CONDITIONS

 

PRICING

Prices are listed in US dollars. All authorized retailers will receive 50% off the MSRP plus the cost of shipping. Prices are subject to change without notice.

ORDERS

A minimum order of $175 is required on all orders. There's no minimum quantity per item, you can mix and match any product. Payment is due at the time of order.

 

METHOD OF PAYMENT

Cash, ATH Movil, PayPal, Visa, Mastercard, Discover and American Express.

CHANGES | CANCELLATIONS

Any order changes or cancellations must be emailed to v@vanessaquijano.com within 48 hours. Since the all items are made-to-order, changes or cancellations after this period may be difficult and might not be allowed.

 

DAMAGES | DEFECTS

If for some reason you are not satisfied with the quality of your order, we promise you 100% satisfaction guarantee. Please inspect all shipments immediately upon arrival and contact VQ at v@vanessaquijano.com (be ready to provide photos, if necessary) within 5 days of receiving the damaged shipment or defective merchandise. Returned, defective merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt of shipment arrival.

 

RETURNS | EXCHANGES

Wholesale merchandise may not be returned or exchanged. We only accept returns or exchanges in the case of defective merchandise or damaged shipment as noted above. Return shipping costs are not provided and will be the responsibility of the buyer.

DELIVERY | SHIPPING

Since all items are handcrafted and made to order please allow sufficient time when placing orders. We will do whatever we can to rush orders, but cannot guarantee it. Please allow up to 2-4 weeks for your order to ship. Shipping is not included in the cost of goods. All orders will ship by USPS Standard or Priority Mail, insured with delivery confirmation. We will cover the cost of postal insurance for any shipment. All packages will be insured through the USPS shipping system and expect buyers to comply with the standard policies set forth by the insurance provider should there be a need for an insurance claim. If your package is lost, presumed stolen or damaged through the shipping process, the buyer must sign an affidavit (provided by the insurance company) in order to complete the insurance claim. For orders over $175, refunds will be made only after insurance has paid for the claim. Shipping and handling fees are non-refundable.

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TAGS | PACKAGING

Original packaging and branded materials, such as tags, envelopes must remain on product when sold to protect brand authenticity.

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CONSIGNMENT

At this time, we are not able to do consignment, only wholesale.

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